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ABOUT OUR COMPANY

Welcome to our store!

Your happiness is our priority. Every gift we create is not just unique, but also handpicked with care, designed to warm your loved ones' hearts and inspire a rush of positive emotions.

What sets us apart? Our attention to the quality and soul of each product. We're fully committed to eco-friendly practices, utilizing only natural materials and wooden frames. This commitment reflects our concern for our families and the environment.

We care about every detail, from the initial painting to the final touches of wrapping and packaging. Our goal is to make every product we send out a perfect gift that brings joy and satisfaction.

Experience the difference our quality, eco-friendly gifts can make, all thoughtfully designed to carry and evoke the most precious emotions for your beloved ones. We look forward to serving you and helping to create unforgettable moments of joy and warmth.

This website is owned and operated by PRESENT PORTRAIT USA LLC.

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Frequently Asked Questions

SHIPPING POLICY

Overview

At Canvas-portrait, we are committed to delivering your custom portraits with the utmost care and efficiency. Our expanded shipping capabilities now allow us to ship all over the USA by UPS, USPS. FedEx. 

Design and Handling Time

Our design and handling time is typically 2-4 business days. Please note that weekends and holidays are not included in the processing time. During high-demand seasons, this period may be longer. We appreciate your understanding and patience during these times.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and order size. We strive to keep shipping costs as low as possible while ensuring timely delivery. Shipping time 2-5 business days.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment through our carrier’s website.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at support@giftsshack.com. We are here to assist you and ensure your satisfaction.